Operations

Retention and account closure

Version 2026-08-11 · effective 11 August 2026

Retention schedule

• Unsuccessful or withdrawn applications: 12 months.
• Pseudonymous tracking-link visits: 13 months.
• Authentication security and administrator audit records: 24 months.
• Installation certificates: six years from the installation date.
• Contracts, referrals, commission, payout and associated transaction records: six years from the end of the financial year in which they arose.
• Closed partner profiles: name, contact details and notes are anonymised 12 months after closure is complete, leaving only the financial records above.
• Expired sessions, sign-in links and system event records: 30 to 90 days.

Closing an affiliate account

1. The affiliate submits a closure request from Account, or contacts Scorpion.
2. An administrator reviews outstanding orders, commission, refunds, certificates and any dispute.
3. Active programme memberships and portal sessions are disabled. Shopify discount codes are withdrawn where appropriate.
4. Data that is no longer required is deleted or anonymised on the schedule above by a logged, scheduled process. Restricted financial and audit records are retained only for the stated legal or operational purpose.
5. The affiliate is told when closure is complete, normally within one month unless a lawful extension applies.

Retention periods are reviewed periodically and may be extended for an active dispute, legal claim, investigation or statutory obligation.

Scorpion Automotive Limited · Company number 06969452
Registered office: Fourth Floor, Unit 5B The Parklands, Bolton, BL6 4SD